You have 7 days after date of delivery to request a return. Returns MUST be submitted and postmarked within this 7 day window. All returns will be processed as STORE CREDIT (unless approved otherwise) as soon as we receive the item(s) back. You are responsible for the cost of shipping any returns. You will be credited the cost of your order minus shipping fees. Shipping is NON-REFUNDABLE.
All returned items must be in brand new condition; unwashed, and unworn. If returning an article of clothing, ALL TAGS MUST STILL BE ATTACHED! If an item appears to be worn, used, or has an odor (such as smoke, heavy perfume, etc.), your return will not be processed.
If you have received a defective item, you will be refunded 100% and issued a return label.
PLEASE CHECK AND TRY ON YOUR ITEM(S) AS SOON AS THEY ARE RECEIVED! We do our best to communicate and ship in a timely manner and ask the same of you :)
WE ARE NOT RESPONSIBLE FOR ANY ITEMS LOST OR DAMAGED IN SHIPPING!
SALE ITEMS ARE FINAL SALE! This includes clearance items, all jewelry, as well as any item purchased with a discount greater than 20%. No exceptions.
BY PLACING AN ORDER WITH AUTYMN & AVA BOUTIQUE, YOU ARE AGREEING TO THESE TERMS AND CONDITIONS!
To request a return, visit http://autymnandavaboutique.returnscenter.com. You will need your order number.